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How can I change a phone number linked to my account?

MY ACCOUNT (ACCOUNT INFORMATION)

How can I change a phone number linked to my account?

Last updated on 06 May, 2024

If you are already logged in:

  1. Please go to the Account Information tab.

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  1. Click on "Unlink login phone number".

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  1. The system will ask you to confirm our action. Once done, you will be redirected to the main login page.

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  1. After you enter your box code, you will be asked either to confirm your previous number or use another one.

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  1. Please enter a new number you want to link to your account.

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  1. After you are logged in successfully, please go to the Account Information tab again to make sure a new phone number is linked to your account.

      If you are logged out:

      Please contact your care team so that they can link a new phone number to your account.

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