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Login issues

Login issues

Frequently asked questions including login issues.

What can I do if I lost my unique box code?
How do I sign in?
Where do I find my box code?
What to do if I have a new phone number?
The system keeps repeating that my box code is wrong, could it be that my unique box code is case sensitive?
Why don’t I have a password?
How is my account verified without password?
How do I log out?