Logo

What are you looking for?

Get help straight from our team...

What is the difference between messages and notifications?

MESSAGES

What is the difference between messages and notifications?

Last updated on 02 May, 2024

The message is a communication or statement conveyed from the care team to you. It is required to answer or confirm you have read the message for your care team to be sure you have received it.

Notifications which can be SMS, email, or push- notifications, are brief messages or alerts that inform you about a new task/questionnaire, etc assigned to you or any other activity connected with your account, including a new message from your doctor.

Notifications are automated and do not require your answer.

Did you find this article helpful?
Previous

MY ACCOUNT (ACCOUNT INFORMATION)

Next