Logo

What are you looking for?

Get help straight from our team...

I don’t want to be seen during the video consultation, is this possible? 

VIDEO CONSULTATIONS

I don’t want to be seen during the video consultation, is this possible? 

Last updated on 25 Nov, 2025

The participants of the call have the option to turn off their cameras.

Once you are on the call, use the corresponding button at the bottom of the call screen.

Image

On the app, when joining the call you can either don't allow the Well@Home use camera and microphone, but in the case the other participant won't hear or see you.

Image

 

 

 

 

 

 

 

 

 

 

 

 

 

 Also, during the actual call you can press the video icon to switch off the video only.

Image
Did you find this article helpful?
Previous

Will I get a notification/ reminder about the upcoming video consultation?

Next