- Make sure Bluetooth is turned on and your device is close by. Some smartphones ask for your permission to connect to a device, this serves as a safety check.
- Make sure your device's location service is enabled. (This does share your physical location, it is so the devices can connect with each other.)
- Make sure to have a stable Wi-Fi-connection (or 4G) (necessary to transmit the results)
If problems still arise, please contact us.