MEASUREMENTS & DEVICES

Should I open the app in order to take measurements?

Someone other than me accidentally took measurements, can I delete those or what should I do?

Am I able to take measurements multiple times a day?

Does it matter whether I use my left or right arm to measure my blood pressure?

I am asked to turn on my Bluetooth at all times, isn’t this battery consuming?

The device won’t connect to the phone

If your measurement device isn't connecting properly, try the steps below to troubleshoot the issue.

What can I do if one of my devices is malfunctioning?

Where can I find the manual for my device?

What should I do in case I forgot to take measurements for one or multiple days?

Can I take measurements through my browser (either by computer or phone)?

Are there instructional videos on how to use the different physical devices?

One of my physical devices is not working (which just came out of the box)?

One of my devices stopped working after being used multiple times?

I have lost or damaged one of my devices, can I order a new one?

How can I add my measurements?

I entered the wrong values. How can I fix that?

Can I check the dynamics of my measurement values?

What devices are linked to my account?

I'm having trouble connecting my measurement device to the Well@Home app

Can’t connect your device? You can enter measurements manually.

If your measurement device won’t connect via Bluetooth, your app may allow you to type in the values manually.