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Can’t connect your device? You can enter measurements manually.

MEASUREMENTS & DEVICES

Can’t connect your device? You can enter measurements manually.

If your measurement device won’t connect via Bluetooth, your app may allow you to type in the values manually.

Last updated on 15 Dec, 2025

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When can I enter a value manually?

If your phone has trouble connecting to the device multiple times, the app will show you a message saying something like:
“There seems to be a problem connecting this device. Enable manual input.”

You’ll then see a new button:

  • Input measurement manually— tap this to fill in your result yourself.

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Where will I see this?

  • On the measurement instruction screen

  • On the device pairing screen

! Kindly note that this only works if your care team has enabled this option for you.

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